Charter Steel has superior customer service, attention to detail, and strict adherence to quality standards that set us apart from the competition.
Rather than being process centered, Charter Steel is customer focused. We approach every customer as a supply chain partner, focusing on ways to minimize their inventory costs through reliable, just-in-time distribution. In addition, our technical engineers are always available to make sure your product fits just right.
Charter Steel's commitment to quality begins with classroom training for every production, administrative, and management employee. This ensures that everyone understands the methods needed to accurately control every stage of our melting, rolling and processing operations. Our rigorous application of microanalysis and statistical process control has resulted in an exceptionally low in-field rejection rate.
Our commitment to quality and excellence has been verified by internationally recognized standards organizations:
- Our Environmental Management System is certified to the ISO 14001:2015 standard
- Our Quality System is certified to the ISO 9001:2015 and IATF 16949:2016 standards
- Our Metallurgical Laboratories are A2LA accredited to ISO 17025:2017 for all tests listed in our Scope of Accreditation
- Our Energy Management System in Saukville is certified to ISO 50001:2018